Returns & Exchanges
At BlackBird Store, we want you to be completely satisfied with your fashion finds, which is why we offer a hassle-free 30-day return policy for all unworn items with original tags attached. If your purchase doesn't fit or meet your expectations, our streamlined process ensures a quick resolution.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to return.
- 2.Pack Your Items
Securely place the items in their original packaging, ensuring all designer tags and labels remain intact and undamaged.
- 3.Ship It Back
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects the return, your refund will be processed back to your original payment method within 5-7 business days.